Information We Collect

When you interact with our mobile AR games and educational content, we collect specific types of information to provide you with the best possible experience. This includes personal details you provide directly and technical information gathered automatically.

We collect information when you register for courses, download our AR applications, participate in educational programs, or contact our support team. Your device automatically shares technical specifications needed for optimal AR performance.

How We Use Your Information

Every piece of data serves a specific purpose in delivering quality educational experiences. We don't collect information just because we can — each data point helps us serve you better.

• Deliver course content and track your educational progress through our programs
• Send important updates about schedule changes, new course offerings, and technical improvements
• Provide technical support for AR applications and resolve compatibility issues
• Improve our mobile AR games based on user interaction patterns and feedback
• Ensure secure access to your learning materials and maintain account integrity
• Comply with educational regulations and maintain proper enrollment records

We analyze usage patterns to understand which AR features work best for different learning styles. This helps us develop more effective educational content for future students.

Data Sharing and Third Parties

Paloma Montecara works with carefully selected partners to deliver our educational services. We maintain strict controls over who accesses your information and for what purposes.

Our AR development platform integrates with cloud services for content delivery and performance optimization. These providers operate under strict data protection agreements and can only process information according to our instructions.

Educational partners receive only necessary enrollment information when you participate in collaborative programs. We require all partners to maintain equivalent privacy standards and Romanian data protection compliance.

Payment processors handle transaction data securely but never receive access to your learning progress or personal communications. Financial information remains separate from educational records.

Your Rights and Control

Romanian and European privacy laws give you significant control over your personal information. We've designed simple processes for exercising these rights without unnecessary bureaucracy.

• Access: Request a complete copy of all personal data we store about you
• Correction: Update incorrect information in your profile or educational records
• Deletion: Remove your data from our systems, subject to legal retention requirements
• Portability: Export your learning progress and achievements in machine-readable format
• Restriction: Limit how we process your information while maintaining essential services
• Objection: Opt out of marketing communications and non-essential data processing

Contact our data protection team at contact@palomamontecara.com to exercise any of these rights. We respond to most requests within five business days and provide clear explanations of any limitations.

You can update most information directly through your student dashboard. For complex requests involving educational records or AR game data, our support team provides personalized assistance.

Security Measures

Protecting student information requires both technical safeguards and careful human processes. We've invested in enterprise-grade security while keeping systems user-friendly.

All data transmission uses industry-standard encryption protocols. Your AR game progress syncs securely across devices, and educational materials download through protected channels that verify file integrity.

Our development team follows secure coding practices specifically for mobile AR applications. Regular security audits identify potential vulnerabilities before they affect users.

We maintain secure backups of educational content and progress data. In case of technical issues, you won't lose completed coursework or achievement records.

Data Retention

We keep different types of information for varying periods based on educational value and legal requirements. This balanced approach protects your privacy while maintaining useful historical data.

Active student records remain accessible throughout your enrollment and for two years afterward. This allows you to reference completed coursework and continue learning paths if you return.

AR game progress data stays available for three years after your last activity. Many students appreciate accessing their achievements and project portfolios when applying for positions or continuing education.

Financial records follow Romanian accounting requirements with seven-year retention. Marketing communications preferences expire after one year of inactivity unless you explicitly maintain subscriptions.

Technical logs and usage analytics contain no personally identifiable information and help improve our educational platform. These anonymized insights may be retained longer for research purposes.

International Transfers

Our AR development tools and cloud infrastructure sometimes require data processing outside Romania. We ensure appropriate protections for any international transfers while maintaining seamless educational experiences.

European Union adequacy decisions cover most of our technology partners. Where additional protections are needed, we use standard contractual clauses approved by Romanian data protection authorities.

Student project files and learning materials remain within EU data centers whenever possible. Cross-border transfers occur only for essential technical operations like content delivery optimization.

Cookies and Tracking

Our website and mobile applications use cookies to enhance your learning experience and remember your preferences. We provide clear controls for managing these technologies.

Essential cookies enable core functionality like secure login and course progress tracking. These cannot be disabled without affecting basic platform features.

Analytics cookies help us understand which educational content works best and where students encounter difficulties. This data improves course design and AR interaction patterns.

You can adjust cookie preferences through your browser settings or our privacy dashboard. Mobile app permissions provide granular control over data collection during AR experiences.

Changes to This Policy

Educational technology evolves rapidly, and our privacy practices adapt accordingly. We notify users of significant changes and maintain transparency about how we handle personal information.

Minor updates like clarified language or additional examples take effect immediately with website publication. Major changes affecting your rights or data use require advance notice via email to registered students.

We archive previous policy versions for reference and provide summaries highlighting key differences. This helps you understand exactly what has changed and how it affects your information.